Get key info to volunteers with confirmation emails

Posted on Fri, Jun 10

Tags: confirmation email, field, noief, noi tips, Organizing, steve sisneros, tips, tips, tips, volunteer, volunteer management

Today's tip was submitted by NOI community member Steve Sisneros.

When holding any event, from a phone bank to a community service event or a house party, I always make it a priority to confirm attendees three times. The first two are always over the phone, but I've found an email confirmation can make a big difference. I send it the day before an event, and here's what I include:

  • Start time (so there's no confusion about when to show up).
  • Location (so there's no confusion about where to go).
  • My contact info (in case they get lost or can't make it).
  • A map (link to a saved Google Map so people can easily see where the location is).

Even when you've spoken to someone several times, they may forget important details. If they've lost their notes with the location or time, or if they have last minute questions and no one to answer them, people often won't show up. Your email gives them all the info in an accessible place, and I've found it makes a big difference in attendance at events.

Steve Sisneros is a Regional Field Director with Organizing for America Nevada

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